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News and Announcements

Check back often to view information to help you and your practice, along with updates about our plans.

Teledentistry is Now a Permanent Benefit

In response to the COVID-19 pandemic, we began covering teledentistry as an option for dentists to provide emergency services to our members. Real-time teledentistry encounters through the phone or video chat have been covered for your patients of record over the course of 2020. We’ve now added teledentistry as a permanent benefit on all of our…

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REMINDER: Submit Your Re-credentialing Paperwork

Contracted providers must pass re-credentialing every 12-36 months to maintain participation in our network. Re-credentialing is initiated six months before your re-credentialing due date. You will receive a notice via email or fax from VerifPoint, a credentialing verification organization (CVO). You must submit your re-credentialing paperwork as…

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PPE Reimbursement Ended Jan. 1—Increases Added to Several CDT Codes

We were the first insurance company in the country to recognize the need to assist dentists in paying for the additional cost for personal protective equipment (PPE) needed in light of the COVID-19 pandemic. While Florida Blue and most insurance carriers discontinued billing D1999 for PPE reimbursement, effective Jan. 1, 2021, we understand that…

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2021 Fee Schedules

The 2021 fee schedules are available on our website. From the provider page, simply select Fee Schedule from the dropdown menu. Your Type 1 NPI is required to access them. FEP BlueDental/GRID/GRID+: Please use the BlueDental Choice PPO fee schedule when treating FEP …

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From the Desk of Linda Trotter, DMD - Crystal Ball

The COVID-19 Crisis has dramatically changed our world and, most decidedly, the profession of dentistry. We have seen opportunities born from the development of new technology and adaptive business strategies. From a clinical office perspective, we have seen innovations to serve patients safely and efficiently. Each employee has shared in this …

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New BlueDental Loyalty Program Provides PPO Members with Extra Cleanings

Florida Blue is ringing in the New Year by offering your patients the potential to improve their oral and overall health and give them a brighter smile. Effective January 1, 2021, Florida Blue is launching a new program, BlueDental Loyalty, that will provide individual PPO plan members with extra services over time, including additional cleanings,…

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Our Online Provider Directory Has a New Look

We recently updated and improved our online provider directory! You can visit the page by clicking the Members tab on our website and selecting “Find a Dentist” To ensure patients know how to reach you, please verify that your practice information is correct, especially if you have: Recently moved Changed your phone …

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Medicare Advantage: What You Need to Know

If you participate in our BlueDental Choice Copayment (PPO) Network, you are considered an in-network provider for Florida Blue’s Medicare Advantage members. These members have a Medicare HMO or PPO medical plan, with an embedded dental PPO. Reimbursement is paid according to the BlueDental Choice Copayment PPO schedule of allowances, located on…

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CDT 2021 Annual Code Review

The American Dental Association’s (ADA’s) Code Review committee has made the most recent updates available to the dental community for inclusion in the CDT 2021 Dental Procedure Codes. FCL has reviewed and revised the Schedule of Allowances and the CDT 2021 Dental Procedure Guidelines and Submission Requirements to reflect the ADA’s most recent …

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Teledentistry Coverage for COVID-19

We understand that some of your patients may not yet be ready for in-office care unless it’s absolutely necessary, so to ensure that our members can continue to access emergency services, we’re extending our teledentistry benefit through December 31, 2020. When billing for telephonic real-time emergency services, please use CDT Code D9995 –…

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COVID-19 Update

Should your dental office need to close at any time, we ask that you please ensure you have a plan in place to direct patients to emergency care as needed. Thank you for your steadfast dedication and for all you continue to do to provide safe, exceptional and compassionate dental care to our members. If you need to provide updated office …

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