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News and Announcements

Check back often to view information to help you and your practice, along with updates about our plans.

New Fee Increases Are Now in Effect

To assist with the rising costs for personal protective equipment (PPE), we’ve permanently increased the fees for the following codes on the BlueDental Choice PPO fee schedule: D1110, D2740, D6740, D3310 and D3320. You can access the most current fee schedules on our website. You’ll …

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FEP BlueDental and GRID/GRID+

If you’re a participating provider with our Federal Employee Program® (FEP) network, you’re also an in-network provider for FEP BlueDental and GRID/GRID+. The Blue Cross Blue Shield Association (BCBSA), in partnership with the GRID Dental Corporation, administers FEP BlueDental. It’s offered to federal government employees as a supplemental dental…

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Are You a Medicare Provider?

Are you receiving phone calls from Florida Blue Medicare Advantage members saying that you’re a participating provider? These callers may be correct. If you participate in our BlueDental Choice Copayment PPO network, you’re an in-network provider for the Medicare Advantage plans offered by Florida Blue. These members have only one member ID card …

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Upload X-rays to a Rejected Claim

To enhance the claims processing experience, we’ve recently implemented a new online feature that allows dental offices to upload attachments and/or attachment control numbers (ACNs) to claims that were rejected because of a missing X‐ray. To add x-rays to a rejected claim, log in to the [My Patient’s…

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From the Desk of Linda Trotter, DMD - Spring

Spring is a time for growth and rebirth. It’s also a time to reengage after the long dormancy we’ve endured a year into the COVID-19 pandemic. Getting the neurons firing in a dental practice is never a challenge. Each patient and the situation with which they present offers a distinct set of concerns. Through time and practice, the technical …

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Spotlight On: Stephanie Pilver Phillips

Stephanie Pilver Phillips has served as our Dental Network Manager for Central Florida West since October 2019. She joined the team after serving as Dental Provider Relations and Dental Care Management for five years. Stephanie graduated from St. Petersburg College with a Bachelor of Applied Studies (B.A.S.) degree in health services…

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CE Opportunities Now Available through the Santa Fe Group

One of the many advantages our participating providers enjoy is access to high-quality continuing education (CE) resources. We recently joined the Santa Fe Group, the pre-eminent dental think tank in the U.S., as a Silver Supporter. The Santa Fe Group hosts monthly webinars that …

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Teledentistry is Now a Permanent Benefit

In response to the COVID-19 pandemic, we began covering teledentistry as an option for dentists to provide emergency services to our members. Real-time teledentistry encounters through the phone or video chat have been covered for your patients of record over the course of 2020. We’ve now added teledentistry as a permanent benefit on all of our…

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REMINDER: Submit Your Re-credentialing Paperwork

Contracted providers must pass re-credentialing every 12-36 months to maintain participation in our network. Re-credentialing is initiated six months before your re-credentialing due date. You will receive a notice via email or fax from VerifPoint, a credentialing verification organization (CVO). You must submit your re-credentialing paperwork as…

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PPE Reimbursement Ended Jan. 1—Increases Added to Several CDT Codes

We were the first insurance company in the country to recognize the need to assist dentists in paying for the additional cost for personal protective equipment (PPE) needed in light of the COVID-19 pandemic. While Florida Blue and most insurance carriers discontinued billing D1999 for PPE reimbursement, effective Jan. 1, 2021, we understand that…

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2021 Fee Schedules

The 2021 fee schedules are available on our website. From the provider page, simply select Fee Schedule from the dropdown menu. Your Type 1 NPI is required to access them. FEP BlueDental/GRID/GRID+: Please use the BlueDental Choice PPO fee schedule when treating FEP …

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From the Desk of Linda Trotter, DMD - Crystal Ball

The COVID-19 Crisis has dramatically changed our world and, most decidedly, the profession of dentistry. We have seen opportunities born from the development of new technology and adaptive business strategies. From a clinical office perspective, we have seen innovations to serve patients safely and efficiently. Each employee has shared in this …

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